Pinup's Privacy Policy —
Your Information Fully Secured

pinup (pinup-khelo.com) is a trusted online Sports Betting and gaming platform in Bangladesh. This Privacy Policy is designed to establish a transparent relationship between us and our users. When you pinupopen an account on, use, or access our services, you are required to provide certain personal information. This policy explains in detail how we handle that information.

We believe that protecting every user's privacy is both our ethical and legal responsibility. pinupYour data is used solely to improve our services and meet legal requirements. We never sell your information to third parties or share it without your consent.

This Privacy Policy pinupApplies to all services, mobile applications, websites, and customer support channels. By using the platform, you acknowledge that you have read and agreed to this Privacy Policy.

pinup We collect the types of information listed below at various stages of your platform use. The reason for collecting each type of data is also clearly explained.

Information Provided Directly

• Identification Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Email address, mobile number, current and permanent address.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
• KYC Documents: Photos and documents submitted for identity verification.

Automatically Collected Information

• Device Information: Device type, operating system, browser version.
• Network Information: IP address, internet connection type.
• Usage Information: Login activity, page visit data, and betting activity.
• Cookies & Tracking Data: Session cookies, preferences, and settings data.

pinup We use the data we collect only for specific, legitimate purposes and never beyond what has been authorized.

Primary Use

• Creating and managing your account.
• Processing deposits, withdrawals, and transactions.
• Completing KYC verification and confirming your identity.
• Providing customer support and resolving complaints.
• To offer you bonuses and promotions tailored to your preferences.

Security & Legal Purposes

• Preventing fraud, money laundering, and illegal activity.
• Complying with applicable laws and regulatory requirements.
• Establishing, exercising, or defending legal claims.
• Maintaining the security and integrity of the platform.

Service Improvement

• Analyzing and improving platform performance.
• Planning new features and services.
• Personalizing your user experience.

pinup never sells your personal information. However, in limited circumstances, it may be necessary to share data with trusted third parties. In every such case, strict confidentiality agreements are observed.

When Your Information Is Shared

• Payment Processor: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification agencies to complete the KYC process.
• Legal Obligation: In response to court orders, government directives, or requests from law enforcement agencies.
• Business Transfer: In the event of a company merger or acquisition — you will be notified in advance.

All third parties we work with are required to maintain the same standard of privacy protection. They receive only the data necessary to provide specific services and may not use it for any other purpose.

pinup The platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure our services run properly. Cookies are small text files stored on your device by your browser.

Cookie Type

• Essential Cookies: Required for login sessions and security. The platform cannot function without these.
• Functional Cookies: To remember your preferences, language settings, and login status.
• Analytical Cookies: Anonymous data is collected to monitor and improve platform performance.
• Marketing Cookies: To show you relevant offers and promotions — only with your consent.

You can control or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

To keep your information secure pinup employs industry-leading security standards. Our protection framework operates across multiple layers, so your data remains secure even if one layer is compromised.

Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Database Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Firewall Protection: Advanced firewall active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.

Administrative Safeguards

• Only authorized personnel have access to your data.
• All staff are trained and bound by confidentiality agreements.
• Regular security audits and vulnerability assessments are conducted.
• 24/7 monitoring in place to detect suspicious activity.

pinupEvery user registered on has the rights listed below regarding their personal data. Ensuring these rights is our responsibility.

Your Core Rights

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to your data being used for specific purposes.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 3 business days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain this to you in detail.

pinup As a responsible betting platform, our services are strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified during the registration process.
• Date of birth and identity documents are verified during the KYC process to prevent minors from accessing the platform.
• If an account holder is found to be under 18 years of age, the account will be closed immediately.
• Any funds deposited into such accounts will be returned, and any winnings will be forfeited.